D1

D1 Experience specializes in digital communication solutions, offering platforms that optimize interactions between businesses and customers through channels like WhatsApp.

Company
D1
Category
CX
Date
2019

About the company

D1 Experience develops platforms that enhance digital communication between businesses and their customers, leveraging channels like WhatsApp, SMS, and email for more efficient and personalized interactions. By automating processes and centralizing information, D1 Experience enables companies to improve customer experience and operational productivity. In March 2021, Zenvia announced the integration of its operations with D1, creating one of the largest customer experience communication platforms in Latin America, with a combined revenue of R$500 million.

The total transaction value was over 150 million USD (based on public information and Zenvia IR site

D1